{"id":13712,"date":"2019-03-06T12:42:08","date_gmt":"2019-03-06T11:42:08","guid":{"rendered":"https:\/\/magazinetest.atomic4dev.net\/?post_type=magazine-entry&#038;p=13712"},"modified":"2022-05-31T15:44:59","modified_gmt":"2022-05-31T13:44:59","slug":"how-to-hire-the-right-staff-for-your-pop-up-store","status":"publish","type":"post","link":"https:\/\/magazinetest.atomic4dev.net\/en\/how-to-hire-the-right-staff-for-your-pop-up-store\/","title":{"rendered":"How-to hire the right staff for your Pop-Up Store"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Pop-up stores come in all shapes and sizes, so what kind of people are needed to hire for your pop-up concept? You\u2019ll get into the challenge on planning and finding the right people for your pop-store concept to make it successful. But don\u2019t worry too much, our pop-up retail experts have prepared some valuable insights and guidance to help you choose the right ones.<\/span><\/p>\n<p>&nbsp;<\/p>\n<div id=\"attachment_13568\" style=\"width: 3552px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-13568\" class=\"wp-image-13568 size-full\" src=\"http:\/\/magazinetest.atomic4dev.net\/wp-content\/uploads\/2018\/11\/img_20181107_132310-01.jpeg\" alt=\"\" width=\"3542\" height=\"2656\" srcset=\"https:\/\/magazinetest.atomic4dev.net\/wp-content\/uploads\/2018\/11\/img_20181107_132310-01.jpeg 2560w, https:\/\/magazinetest.atomic4dev.net\/wp-content\/uploads\/2018\/11\/img_20181107_132310-01-300x225.jpeg 300w, https:\/\/magazinetest.atomic4dev.net\/wp-content\/uploads\/2018\/11\/img_20181107_132310-01-768x576.jpeg 768w, https:\/\/magazinetest.atomic4dev.net\/wp-content\/uploads\/2018\/11\/img_20181107_132310-01-1024x768.jpeg 1024w\" sizes=\"auto, (max-width: 3542px) 100vw, 3542px\" \/><p id=\"caption-attachment-13568\" class=\"wp-caption-text\"><a href=\"https:\/\/www.gopopup.com\/en\/magazine\/donuts-opens-its-first-pop-up-store-in-spain\" target=\"_blank\" rel=\"noopener\">Donuts Pop-Up store <\/a><\/p><\/div>\n<p><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>Where to start? <\/b><\/p>\n<p><span style=\"font-weight: 400;\">You have the <\/span><a href=\"https:\/\/www.gopopup.com\/en\/magazine\/how-to-guide-to-find-the-perfect-location-for-your-pop-up-store\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">perfect pop-up shop<\/span><\/a><span style=\"font-weight: 400;\"> for your idea, products and activities are set, now all that is left is to present it. If your merchandise is of true value, but it is not brought out the proper way, it can give drawbacks to your business. In this case, the right staff works as a power team. During the time period of your pop-up store, it can not only increase sales but, once the event is finished, it can deliver a rich case study for your company to take. And as with everything, it takes some planning on what right staff to hire for your concept.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>What is a good person in your store?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The ideal candidate for your pop-up store is with no doubt someone that can excel at selling the product you are displaying. The temporary format is a live marketing strategy that will change your business, far utmost for the better if you have a team of individuals that can explain the goods, and in general, the unique experience you are delivering. They need to be ready to answer all kinds of questions, such as stock availability and other places that your brand can be found. Keep in mind, the people working for you are the first customer touchpoints, responsible on delivering the ingredients your brand set to increase engagement, work as multipliers and of course &#8211; directly or later &#8211; buy your product.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Current team or hire staff?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">If you already have an established brand with your own staff, you might be considering bringing some people in to be part of your pop-up concept. Not only having the experience and expertise, your own team are engaging ambassadors of your brand. Or perhaps you feel for various reasons, this can affect your overall business in terms of personal distribution and decide instead to hire temporary staff that will be trained to deliver towards your defined goals. Whether using in-house or external staff, keep in mind to set deliverables right and clear for the team as they are the faces and voices of your successful pop-up experience. <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-13715 size-full\" src=\"http:\/\/magazinetest.atomic4dev.net\/wp-content\/uploads\/2019\/02\/customer-service-2.jpg\" alt=\"\" width=\"751\" height=\"501\" srcset=\"https:\/\/magazinetest.atomic4dev.net\/wp-content\/uploads\/2019\/02\/customer-service-2.jpg 751w, https:\/\/magazinetest.atomic4dev.net\/wp-content\/uploads\/2019\/02\/customer-service-2-300x200.jpg 300w\" sizes=\"auto, (max-width: 751px) 100vw, 751px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><b>Training and resources are essential. <\/b><\/p>\n<p><span style=\"font-weight: 400;\">Whether is it old or new staff, training is crucial. Pop-up stores are live marketing and promotion actions that have different functions than your typical brick-and-mortar store. It is an insight into your brand and products in a short period of time, which is why it should excel in customer experience. In order to do this, you need to <\/span><a href=\"https:\/\/www.gopopup.com\/en\/magazine\/what-is-a-pop-up-success\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">have the goal of the pop-up store<\/span><\/a><span style=\"font-weight: 400;\"> defined. Is it to explore a new market? Get reviews of a new product? Or simply to sell your latest collection? Once you have this set, as well as all the elements that will be part of this pop-up store, you are ready to train your staff.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some elements to have part in your training session are: <\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><b>Your Brand Storytelling<\/b><\/li>\n<\/ul>\n<p style=\"padding-left: 30px;\"><a href=\"https:\/\/www.gopopup.com\/en\/magazine\/5-storytelling-tips-to-build-your-pop-up-stores-brand\" target=\"_blank\" rel=\"noopener\">Telling your brand story<\/a> to your team will help them empathise on the whole project. Let them know how, why and when it all started, as well as what it has come to be.<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><b>The Pop-up Store Concept <\/b><\/li>\n<\/ul>\n<p style=\"padding-left: 30px;\">How is the project going to be delivered? What is its purpose? Understanding your pop-up vision will give your staff more confidence as representatives of this project.<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><b>Goals and Deliverables<\/b><\/li>\n<\/ul>\n<p style=\"padding-left: 30px;\">What is your pop-up stores goals? Is it to try a new market? How should your products be displayed? Be clear\u00a0about your objectives with your staff, since these will guide and motivate the tasks done during the event.\u00a0Define goals and commit on how to measure them.<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><b>Detail Product information<\/b><\/li>\n<\/ul>\n<p style=\"padding-left: 30px;\">This should be an insight to the products story, materials, unique qualities, and the experiences that can\u00a0deliver\u00a0 the costumer. Your team should become experts at everything you intend to sell.<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><b>Customer Experience Concept<\/b><\/li>\n<\/ul>\n<p style=\"padding-left: 30px;\">What do you want your clients to feel when they are in the store? How do you want them to remember the\u00a0experience? It is important that your team members are not only seen as salespersons, but also people that\u00a0want to genuinely help you in a way a friend would. If so, customers will leave with a sense of supportive and\u00a0sincere community by your business, that will eventually make them want to come back.<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><b>Customer Service and Q&amp;As <\/b><\/li>\n<\/ul>\n<p style=\"padding-left: 30px;\">Team members should be enthusiastic as well as professional, ready to answer any kind of question, such as\u00a0regarding stock, and brand identity.<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><b>Staff Expectations <\/b><\/li>\n<\/ul>\n<p style=\"padding-left: 30px;\">Clear guidelines on calling in sick, or calling out late, as well as how to keep the pop-up store clean, should be\u00a0unmissed as it will patently affect your relationship with your staff.<\/p>\n<p>&nbsp;<\/p>\n<div id=\"attachment_13713\" style=\"width: 1034px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-13713\" class=\"wp-image-13713 size-large\" src=\"http:\/\/magazinetest.atomic4dev.net\/wp-content\/uploads\/2019\/02\/pop-up-venca-2-1024x574.jpeg\" alt=\"\" width=\"1024\" height=\"574\" srcset=\"https:\/\/magazinetest.atomic4dev.net\/wp-content\/uploads\/2019\/02\/pop-up-venca-2-1024x574.jpeg 1024w, https:\/\/magazinetest.atomic4dev.net\/wp-content\/uploads\/2019\/02\/pop-up-venca-2-300x168.jpeg 300w, https:\/\/magazinetest.atomic4dev.net\/wp-content\/uploads\/2019\/02\/pop-up-venca-2-768x431.jpeg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><p id=\"caption-attachment-13713\" class=\"wp-caption-text\"><a href=\"https:\/\/www.gopopup.com\/en\/magazine\/venca-new-pop-up-store-brings-the-latest-of-digital-experience\" target=\"_blank\" rel=\"noopener\">Venca Pop-Up store <\/a><\/p><\/div>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Customer Service is key, which is succeeded by clearly understanding the overall situation. During the training, the group should feel confident not only on the event they are about to be part of but also on how to manage inconvenient situations with customers, if they do happen. With the proper training, pop-stores can become an incredible experience for every one part of.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Why you should always recap with the team.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Along with having all the information, staff should also collect feedback from customers.<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Did you find everything you need?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How was your experience?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What did you like the most? <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What can we improve? <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Will you use our services or products?<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">At the end of each day is important for this data to be collected and stored, with more detail possible in order to have a rich case study that can help improve the following days and excel at your next pop-up event. Out of a complete final customer report of your pop-up event, you should get a greater understanding of your target client, location, activities offered, customer service and overall product experience.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Looking for the right people?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">At Go\u2014PopUp we can help you find the right staff fitted for your pop-up event. Our team of experts will advise you on every step of the way, supporting the execution of your project with the right people, processes and tools.<\/span><\/p>\n<p>&nbsp;<\/p>\n<div style=\"text-align: center;\">\u00a0<a class=\"btn btn-primary btn-lg bg-turquoise\" href=\"https:\/\/www.gopopup.com\/en\/aboutus\/\" rel=\"noopener\">Contact one of our experts today<br \/>\n<\/a><\/div>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pop-up stores come in all shapes and sizes, so what kind of people are needed to hire for your pop-up concept? You\u2019ll get into the challenge on planning and finding the right people for your pop-store concept to make it successful. But don\u2019t worry too much, our pop-up retail experts have prepared some valuable insights and guidance to help you choose the right ones. &nbsp; Where to start? You have the perfect pop-up shop for your idea, products and activities are set, now all that is left is to present it. If your merchandise is of true value, but it [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":13714,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[154],"tags":[],"class_list":["post-13712","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-1_brands_tips"],"_links":{"self":[{"href":"https:\/\/magazinetest.atomic4dev.net\/en\/wp-json\/wp\/v2\/posts\/13712","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/magazinetest.atomic4dev.net\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/magazinetest.atomic4dev.net\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/magazinetest.atomic4dev.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/magazinetest.atomic4dev.net\/en\/wp-json\/wp\/v2\/comments?post=13712"}],"version-history":[{"count":1,"href":"https:\/\/magazinetest.atomic4dev.net\/en\/wp-json\/wp\/v2\/posts\/13712\/revisions"}],"predecessor-version":[{"id":20027,"href":"https:\/\/magazinetest.atomic4dev.net\/en\/wp-json\/wp\/v2\/posts\/13712\/revisions\/20027"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/magazinetest.atomic4dev.net\/en\/wp-json\/wp\/v2\/media\/13714"}],"wp:attachment":[{"href":"https:\/\/magazinetest.atomic4dev.net\/en\/wp-json\/wp\/v2\/media?parent=13712"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/magazinetest.atomic4dev.net\/en\/wp-json\/wp\/v2\/categories?post=13712"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/magazinetest.atomic4dev.net\/en\/wp-json\/wp\/v2\/tags?post=13712"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}